What is your COVID policy?
In light of the recent increase in COVID cases within our region, JJ’s Live encourages all patrons to wear masks, regardless of vaccination status. Some shows will have additional requirements about vaccinations or testing. Check back here or follow us on social media for the most recent information.
Current shows with COVID requirements in place:
What ages are allowed?
Do you have floor charts?
What about Inclement Weather?
Performances will be presented rain or shine, but in the case of severe weather it is possible that the concert will be delayed. Any decision about delay or postponement will be made by the artist and venue management and all announcements regarding weather delay will be made on location and via JJ’s Live social media platforms. Only in a rare event will a concert be cancelled.
Prior to the concert, check the JJ’s Live Facebook page or Twitter page for any updates. During the concert, any weather-related messages would be conveyed onsite via loudspeakers and video displays and online via social media.
If a show is postponed due to inclement weather, we will do our best to reschedule the event and your tickets will be good for the rescheduled date. If the show is canceled and not rescheduled, we will issue full refunds to all purchasers.
What is your ``clear bag`` policy?
The following list identifies some prohibited items; however, JJ’s Live staff has the right to refuse any personal property that is a potential hazard to others and any other item deemed inappropriate or dangerous (see Clear Bag Policy above for more details):
- Aerosol cans
- Camelback style hydration packs/water reservoirs
- Glass or metal containers
- Glow sticks
- Go-Pro Cameras
- Hula Hoops
- Illegal drugs (of any kind)
- Inflatables (beach balls, balloons, chairs, sofas, etc.)
- iPads, tablets or gaming devices
- Laser pens or pointers
- Musical instruments
- Noise-making devices
- Picnic baskets
- Selfie Sticks
- Signs and/or posters
- Skateboards, scooters or any wheeled devices other than ADA compliant modes
- Strollers or car seats
Small non-professional personal cameras are allowed in the venue. Flash photography, video and removable lens cameras ARE NOT PERMITTED WITHOUT VENUE APPROVAL. This policy is subject to change based on the artist or event. Some artists do not permit photography or recording, so please check on the show you are attending to make sure cameras are allowed. Cameras must fit in pocket, small clutch bag.
Are you handicapped accessible?
If you require an ASL interpreter for an event, please provide no less than (2) weeks’ notice by calling JJ’s Live. There is no charge to the patron for interpreter services. Upon arrival, guests should approach the Guest Services counter inside the venue to be connected with appropriate staff who will escort them to their seats and answer any questions.
Do you still serve food?
What about outside food or beverages?
No food or beverages from sources outside of JJ’s Live are allowed inside of the venue.
What about smoking/vaping?
What about parking?
Event tickets purchased from a source other than Stubs.net or JJsLive.com may not be honored for admission. JJ’s Live is not responsible for counterfeit tickets, so please exercise caution in making ticket purchases.